Customer Testimonials

We’d love to get your feedback. Take a look at what other customers had to say about their purchase.

Customer Testimonials

Shoe Experts

We've invited experts in the field to share their opinions on products. What do they think?

Shoe Experts

Video Gallery

Join us on an exciting video tour of our men’s shoe collection. Get a closer look at our exquisite Goodyear-welted shoes.

Video Gallery

Our Newsletter

  • New product announcements
  • Proper shoe care advice
  • General shoe-related knowledge
  • An inside look at shoe manufacturing
  • News about our Berlin store Customer Testimonials

PR specialist may write plenty about benefits, but nothing is as authentic as customer feedback. Take a look what our customers had to say about their purchase on


eKomi Customer Reviews

eKomi is an independent online review provider that uses web-based technologies to help companies receive and manage authentic customer feedback. The eKomi seal of quality guarantees guidance, transparency, and security for customers as they shop online.

To the shop profile

Neil Cleere

Purchased shoes: No. 456, No. 458, No. 532, No. 549, No. 555, No. 587, No. 594, No. 596, No. 694, No. 660

I really enjoy using because the construction quality of your footwear is very professional and normally only found in shoes at a much higher price point.

Your shop made building a new shoe wardrobe of classic styles an absolute breeze.

The sartorial tips combined with your policy of stocking matching belts for every shoe type really helped me coordinate my shoes with the rest of my clothes.

A. M. Fitzgerald

Thornhill, Southampton,
Purchased shoes: No. 380

I found online. I have never had shoes like this before. I am glad I found your site and placed an order.

The shoes I bought were made with great care and skill. I can definitely feel the difference between Goodyear-welted shoes and regular, glued-together ones. I like most of your shoe designs and styles, and I will definitely buy more of them.

The customer service was very nice and friendly. I also really appreciated the very useful and understanding help and advice they provided.

Your homepage is very well thought-out, too. I found it very informative and interesting. I also like the way your shop is put together.

Jacques Corby-Tuech

Purchased shoes: No. 550 & No. 641

I found out about on an English forum for men’s style. A closer look at the homepage showed a good selection, and given the returns policy I figured I’d place an order and check out the quality of your products.

The homepage is a bit cluttered, but the products are really high-quality, particularly for the price. I’ve purchased well-known brands of shoes and trainers in the past, and these compare very favourably to them.

The ordering process was simple and my experience with the delivery was purely positive.

Slightly more elegant lasts for the shoes would be nicer, the boots are very nice but the shoes seem a little too hard-edged.

Karsten Jasper

Purchased shoes: No. 730

The website is very innovative and modern. At the same time, it is neatly arranged and amazingly informative. Coming from a creative point of view, it is a straight A.

I am pleased, that the ordered shoes have exceeded all my expectations. Well-crafted, the shoes offer a great comfort at an affordable price.

Especially the fast delivery and the quality of shoes have filled me with enthusiasm. I would like to mention: Alone the package is stunning. Barely, I had opened the shoebox, when the pleasant scent of leather flowed out to me. Indescribably beautiful.

As a real shoe lover I visit the homepage regularly.

Christian Göler von Ravensburg

Purchased shoes: No. 530, 560, 392

You can feel, that is with the heart really into it – that is the way you present yourself and your products on the Internet.

To determine your right shoe size with the printable measure paper, is a great help.

The background information is really worth reading.

The quality of shoe has completely convinced me. They are really as good as they promise and that in the anonymous Internet.

Philipp H.

Bad Homburg,
Purchased shoes: No. 370, 561, 551, 560, 530

After the first impression I am more than convinced. I have already ordered another pair of shoes. The quality correlates to a higher price range.

A reasonable Wholecut (No. 370) you can otherwise find between 400 to 500€.

The delivery time and customer service are first-class.

Two shoe bags are more useful than a single big one – that way, the shoes will not come in direct contact.

Andreas Granzow

Purchased shoes: No. 543, 545

The website is more than pleasing. Especially the wealth of information caught my interest.

I took delivery of my new No. 545 in the Berlin store by myself and kept them on immediately. It is well crafted and the shoes are extremely comfortable.

The next pair of shoes, No. 543, was directly sent to me. Only one day after my order I got the package and the high-quality shoes.

From now on I am an official SHOEPASSION-fan. The quality of products and the service have really inspired me. Now I will rather pay a little more money for shoes instead of buying cheap shoes every six weeks again.

Philip von der Schulenburg

Purchased shoes: No. 560, 561

I am 100 per cent satisfied with my new pair of shoes – great quality, good manufacture and timeless beauty.

I have ordered the shoes on Monday. After a few hours I received a message that the shoes has been already shipped and would be delivered on the next day. A faster and less uncomplicated shipping is not possible.

I am really impressed of your service and the product and will recommend it to a friend, as I did before.

Roland S.

Purchased shoes: No. 542

The site is extremely appealing in the product presentation, the numerous detailed images and the shoe knowledge. All together shows that you are as enthusiastic about shoes as I am.

A company is only as successful as the service that it offers. In the “service desert” Germany, your service attracts the attention in a positive way. Both the contact via e-mail and telephone has been impeccable.

Christian Finke

Purchased shoes: No. 543

Before a few months the high-quality information on your website have got me first interested for the subject “men’s shoes” and are the best resource since today.

After only one afternoon processing time the goods are delivered today – in excellent condition.

The shoes fit in a special way that no other pair of shoes did before and you can feel the quality immediately.

Stefan B.

Purchased shoes: No. 340

The shoes boast soft leather and are obviously crafted with attention. Clear seams, clear punched leather parts and a beautiful finish.

Finally a German company, which offers high-quality Goodyear-welted shoes at an affordable price – a real alternative to British sellers.

There should be more contemporary shoes in your collection.

Hendrik H.

Purchased shoes: No. 540

A well structured website invites to make a purchase.

A very fast delivery, without any problems. is capable that I feel not comfortable in my old (normal) shoes anymore!

Wulf Link

Purchased shoes: No.551

The website is well designed, informative and valuable – without being ostentatious – with useful explications and noticeable “shoepassion”.

After I got my first pair of shoes and shoetrees, I think very high of the products. Graceful designs, that I only know from more expensive footwear. The fitting is excellent.

The shoe size measure cannot be illustrated at big printers. An explicit reference for the cm-table could be helpful.

Shop Award 2012

Shop Award 2012

The presentation of our Goodyear-welted shoes has also inspired a 7-headed expert jury of the journal “Internet World Business”. It rewarded with the “Shop Award” for the best product presentation 2012: “Illustrative product images (…) comprehensive product texts about the shoe and its manufacture (…) as well as shoe care advices provide more information than any inpatient shoe retailer.”

Shop Usability Award

The “Shop Usability Award” rewarded every year the most customer-friendly online shops of Germany. is one of ten nominees in the category “fashion”. The journal “Internet World Business” writes: “Shoepassion bet on the purchase of emotions. Name, shop design and product details are perfectly presented.”

Shoe Experts

Expert Reviews

You’ve read reviews from our customers who have shared their shopping experiences here. We went a step further and asked shoe experts to provide reviews as well.

Read what shoe and leather experts have to say about us here.

You also would like to give us your feedback?

Please answer the following questions:

  1. 1) How did you find out about us?
  2. 2) What do you think about our homepage?
  3. 3) What do you think about our products?
  4. 4) Did you enjoy our service?
  5. 5) What did you like the most?
  6. 6) Is there anything else that you would like to tell us?
  7. 7) In your opinion, what could we do better?

Please send us your answers back via mail at

Do not forget to mention your customer number .

Thank you very much!
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